Description
I have more than 9 years experience working as a Customer Service Representative assisting Australian, Canadian, and U.S. customers. I was trained at a large call center company in the Philippines.
I am enthusiastic, reliable and a hardworking individual. I am skilled in answering email enquiries, answering chat enquiries and I am skilled in communicating with customers over the phone. Also have an outbound experience as an appointment setter, lead generator, a B2B sales representative, a team leader, a quality assurance, a hiring officer for more than 4 years in a work-from-home set up.
I am well-versed in the English language and giving good customer service is my passion. The quality of my work is very important to me. I am a workhorse in terms of customer satisfaction. I am very keen on details, a great team player, and can easily find ways to motivate myself and my co-workers
I am a full-time Freelancer and I can work during US business hours, Australian business hours, or European business hours. I am looking forward to working with you.
