Rhodora Superales

Data Entry Specialist | Social Media Assistant

  • Philippines
  • Member since September 8, 2023
  • No Reviews

$5.00

(per hour)
Portfolio
  • 00 Ongoing Projects
  • 00 Completed Projects
  • 00 Canceled Projects
  • 00 Services in Queue
  • 00 Competed Services

Description

Accurate and detail-oriented Data Entry Specialist with a robust background in customer service, subject matter expertise, and training assistance. Proficient in data management, organization, and transitioning seamlessly into data entry from a customer-focused career.

Experience

Associate Customer Service

  • Insurance Support Services International Corp.
  • October 25, 2021 - August 15, 2023

Interpreted policy owners' queries regarding their life insurance policies.

Customer Sales Advisor

  • Concentrix
  • June 7, 2020 - June 1, 2021

Handled AT&T Mobility Sales & Services. Tier 3 position, sold wireless and offered internet bundles.

Technical Support Representative

  • Asia Premier One Source Inc.
  • July 20, 2020 - December 5, 2020

Provided assistance to US merchants with credit card machines.

Shipping & Delivery Support

  • Amazon Operations Services Phil. Inc
  • July 15, 2019 - April 1, 2020

Managed customer orders and resolved package concerns as part of the Amazon Logistics team.

Reservation Specialist

  • C3CustomerContactChannels
  • March 2, 2018 - May 31, 2019

Managed car rental reservations for Hertz, Dollar, and Thrifty.

Email Support Representative

  • IBEX Global Solutions PH
  • September 6, 2017 - February 8, 2018

Assisted passengers and drivers in resolving negative ride experiences.

Receptionist

  • Shapes & Waves Beauty Salon
  • August 10, 2016 - July 12, 2017

Assigned as a Receptionist reliever in 10 branches

Educational Details

AB Psychology

  • Olivarez College
  • August 10, 2015 - May 12, 2017

Undergraduate.

My Skills

  • Administrative Support

    100%

  • Calendar Management

    80%

  • Canva

    90%

  • Content Creation

    90%

  • Customer Relationship Management (CRM)

    100%

  • Customer Support

    100%

  • Data Entry

    100%

  • Email Management

    90%

  • Excel

    90%

  • Google Analytics

    80%

  • Google Sheets

    85%

  • Graphic Design

    90%

  • Keyword Research

    90%

  • Presentation Design

    90%

  • Research

    90%

  • Social Media Content

    95%

  • Social Media Management

    100%

  • Social Media Strategy

    95%

  • Video Editing

    80%

  • Virtual Admin Support

    100%

  • Virtual Assistance

    100%

About Me

  • Gender

    Female

  • Freelancer Type

    Individual

  • English Level

  • Languages

    English

  • Specialization

    Data Entry and Analytics

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