Rhiener Joy Idos

TIME is MONEY..You give me MONEY..I'll Give you TIME

  • Philippines
  • Member since September 1, 2023
  • No Reviews

$8.00

(per hour)
  • 00 Ongoing Projects
  • 00 Completed Projects
  • 00 Canceled Projects
  • 00 Services in Queue
  • 00 Competed Services

Description

Time is money! "You give me Money, I'll give you time." Having a hard time managing your business? You lack time for your family and other things because you've got tons of work to do? Don't worry I got you! I'm a seasoned Virtual Assistant that can handle different tasks. I help small business owners to make their day to day tasks easier. I must say that I'm an all rounder virtual assistant that can help you run your store as a whole. take care of your customers and represent your brand accordingly, take care of your inventory, listing, order processing and hunt products for you. If you want me on the administrative side, I can be your receptionist, help you clear up your email, manage your data, and organize your files, data encoding, help you with invoicing and payroll or get you a reservation and internet research. I can help you with that! When you need someone to let everybody know about your business, I can help you create a strategy for your social Media on different platforms, tailored fit for your business, Brandkit, social media posting and calendar, running ads, content writing , blogs, web design and management. If you want me to be your personal assistant, your human alarm clock and calendar manager, remind you of things that you need to do, answer and make calls for you, do a transcription,clear up your inbox, Don't worry I got you. All you need to do is to get a goodnight sleep! My aim is to give you the maximum return of investment. I take pride and integrity in whatever I do. Please don't hesitate to message me and let's talk.

Recent Projects

Experience

Assistant Studio Manager

  • F45 Training Etobicoke Central
  • January 1, 2023 - June 25, 2023

Run daily reports using the CRM. Monitor and nourish Leads. Send messages,updates, newsfeed to members and leads.

Customer Service/Asset Recovery

  • Froffee LLC
  • November 1, 2022 - July 1, 2023

Created template,script and workflow process. Research about the updated phone number and store address to locate the machines . Update the company's directoryand invoicing platform (Housecall Pro). Make outbound calls to update the Vendo machine's status and process coffee refill orders. Dispatch a technician for repair and pull out.

Customer Service Specialist

  • KissMwah
  • November 1, 2022 - July 1, 2023

Created template as a guide for future responses and training purposes. Answer and create tickets using an ecommerce help desk software (Gorgias). Practice common sense and negotiation skills for refund . Coordinate and track parcels using Royal Mail and other courier service.

Receptionist / Customer Service

  • Hometress Cleaning Service
  • September 1, 2022 - June 1, 2023

Provided courteous and professional phone service to clients,potential clients and cleaner to a company that caters a wide range of cleaning solutions for the residents of Philadelphia and surrounding areas. Savvy to scheduling software such as zenbooker and jobber and perform changes,adjustments,cancellation, rescheduling of appointments. Provide accurate quotation,handled securely customer's financial information,provided discounts and other billing adjustments.

Dispatcher

  • Golden Transportation LLC
  • November 1, 2022 - May 1, 2023

Provide phone support and administrative works to a a non emergency medical transportation (NEMT) that proudly serves the Dallas/Fost Worth area. Act as the first point of contact for drivers and vendors and members. Provide Estimated time of Arrival of our drivers to customers or vendors. Send reminders to customer and drivers about their appointment, location and details of the trip Process the movement, cancelation, adding trips and other special request per member's needs through CTS Software (Tripmaster)

Product Data Specialist

  • MicroSourcing
  • August 1, 2022 - November 27, 2022

Work Closely with Brand Managers Was assigned to a brand client Manages brand's product, content and data like specifications, imagery, pricing etc. to be feed into Riversand (PIM) Image Resizing Responsible for gathering brand/product content from brands and flows that info to merchandising teams

Administrative Assistant

  • Richmond Capital Recruitment LLC
  • November 1, 2021 - June 1, 2022

Record Management (BullHorn) and Data Entry Client Relation Management Email Management Website Content Management Creating Social Media Post & Schedule Lead Research Quotation,Invoicing,Payroll, reconciliation on XERO

Amazon Account Specialist PL/FBA

  • OFP Outsourcing Solutions
  • August 1, 2019 - January 1, 2022

All rounder virtual assistant for starting Amazon FBA /FBM and Private label which includes the following task Proficiency in using Amazon Seller Central , Helium 10, Jungle Scout, IO Scout, Keepa, Viral Launch, Keyword Tool Dominator. Launch Strategy Product Listing Keyword Research Copywriting Listing Optimization Backend Search Terms Product Image Editing Listing Creation & Bulk Listing PPC Creation Amazon PPC Optimization & Management Order Processing and Tracking Inventory Management Return & refund management Creating Brand Website Store Design EBC/A+ Content Suppressed and Stranded Inventory Fix Submitting Cases for Fixing Issues

Social Media Manager

  • A Dream Foundation Inc
  • April 1, 2020 - November 1, 2021

Website Design and management Fb post and inquiry management about services offered Zoho forms automation and management Email Management Infographics Design using Canva Transcription task

Ecommerce Specialist

  • Linen Plus Inc.
  • September 1, 2018 - December 1, 2018

Provided customer service thru phone and live chat. Cold calling possible client and schedule follow up on leads Calendar Management Negotiate, provide discounts and validate invoice Design infographics and presentations for the sales team

Shopify Store Virtual Assistant

  • Mlux Deals
  • March 1, 2018 - September 1, 2018

I became an all rounder Virtual Assistant for an e-commerce Shopify store. Mainly focused on Customer Service Management. Practice Expertise in dispute resolution, negotiation return and refund management and Inventory management.

Educational Details

Bachelor of Science in Nursing

  • STI College Global City
  • June 5, 2006 - November 18, 2013

Activities and societies: Best in Thesis- CORRELATES OF HEALTH PROMOTING BEHAVIORS AND QUALITY OF LIFE AMONG PHILHEALTH BENIFICIARIES TAU GAMMA SIGMA Sorrorrity STI GLOBAL CITY CHAPTER

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