Siomel Sevilla

A+ Virtual Assistant | Customer Service PRO

  • Philippines
  • Member since September 2, 2023
  • No Reviews

$5.00

(per hour)
Portfolio
  • 00 Ongoing Projects
  • 00 Completed Projects
  • 00 Canceled Projects
  • 00 Services in Queue
  • 00 Competed Services

Description

My Key Task is to make your business GROW and my Goal is to give results that SHOW. 

A freelance virtual assistant who is proficient in handling administrative
projects, including but not limited to; document creation, data entry, and
social media management. Can one-on-one with small businesses to provide
flexible and affordable administrative support. 


If you vibe with me and think I can be your business partner, send me a message and let me know what time works best for you to have a talk. 

Cheers,
Siomel S.

Experience

Customer Advocacy Specialist

  • Dexcom Philippines Inc.
  • May 6, 2019 - June 30, 2023

- Performed routine complaint system data entry, documentation, and administrative tasks. - Documented and maintained records of all complaint investigations in accordance with domestic and worldwide international regulations (e.g. 820, MDD, ISO, Canada, and other countries) - Completed all required customer complaint-related documentation in an accurate, professional, and timely manner. - Reviewed and evaluated complaints as per Standard Operating Procedure (SOP). - Assisted with reportable investigations and Medical Device Reporting.

Educational Details

Bachelor of Arts in English

  • ICCT Colleges Foundation Inc.
  • May 7, 2012 - April 30, 2014

My Skills

  • Administrative Support

    100%

  • Calendar Management

    100%

  • Canva

    91%

  • Data Entry

    100%

  • Order Processing

    100%

  • Email Management

    90%

  • Social Media Management

    90%

  • Customer Relationship Management (CRM)

    90%

About Me

  • Gender

    Female

  • Freelancer Type

    Individual

  • English Level

    Bilingual

  • Languages

    English

  • Specialization

    Data Entry and Analytics

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