Joycel Gacutan

Seasoned Executive Virtual Assistant

  • Philippines
  • Member since September 1, 2023
  • No Reviews

$15.00

(per hour)
  • 00 Ongoing Projects
  • 00 Completed Projects
  • 00 Canceled Projects
  • 00 Services in Queue
  • 00 Competed Services

Description

Do you need a rockstar customer service support and a reliable live chat agent that can help with your daily business operation? I can also be your Executive Assistant and help you with your daily needs.


I can take care of your customers, make a difference in their lives, and build a great reputation for your business that can result in loyal customers and business growth.


Key facts:

• Proven track record of client's satisfaction with my work

• Customer Service - over 12 years

• Live Chat Support - over 3 years

• Email and Chat Support - over 3 years

• eCommerce VA - 3 years

• Team Lead role - 4 years


I want to share new ideas that would have a positive impact on your business if you would let me get to know more about your visions and goals. I'm also open to continuous learning and constructive criticism. My goals are to help your business build trust and a good brand reputation with your customers, exceed expectations, continually grow, and achieve success while adapting to fast-paced technology changes.


Thanks for taking the time to read my profile.

Now is the time to TAKE ACTION, and let me make your customer's happy.


Talk to you soon!


Experience

Executive Assistant

  • Let’s Buy a Business + Holdco
  • July 1, 2023 - August 1, 2023

Maintained meticulous records of all podcast episodes, including guest information and episode topics, resulting in an improved organization and ease of access for future reference. ● Maintained comprehensive and accurate records, reducing the amount of time spent searching for information by 15%.

Operations Lead Mentor

  • Power Selling Pros
  • September 1, 2022 - June 30, 2023

● Analyzed daily operational data to identify areas of improvement and developed new strategies that increased overall efficiency by 15%. ● Collaborated with cross-functional teams to develop and implement standardized operating procedures, resulting in a 20% reduction in errors.

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