Description
Dedicated and Experienced Customer Service Professional with a robust background as a
Pharmacy Help Desk Representative in the Medicare. Skilled in efficiently handling
medication inquiries, resolving client benefit-related concerns, and ensuring unparalleled
customer satisfaction. Proven track record of delivering prompt and precise solutions.
Additionally, experienced as a Quality Analyst at One Health Direct, with expertise as a
Direct Virtual Assistant. Committed to providing exceptional service and maintaining
stringent quality standards. Proficient in email management, as well as proficient in video
and photo editing. Seeking a role that allows me to leverage my extensive skills and
experience for the benefit of a dynamic organization in need of a dedicated team member
