Administrative Assistant

Front Office Supervisor

• Hotel Elegant
• April 1, 2019 - April 30, 2019

1. Oversees the overall operations of the front office department. 2. Plan and execute effective measures for the front office department. 3. Prepare reports regarding the front office operations and discuss with the operations manager. 4. Execute front desk clerk duties when needed.

Human Resource Management Aide

• Benguet State University
• December 19, 2020 - May 5, 2023

1. Supports all internal and external HR related inquiries/requests. 2. Maintains digital and electronic records of employees. 3. Assists w/ the recruitment process by identifying candidates, performing reference checks and issuing employment contracts. 4. Oversees completion of DTRs and needed annexes. 5. Schedules meetings, interviews, HR events and maintain agenda. 6. Coordinates training sessions and seminars. 7. Performs orientations and update records of new staff. 8. Produces and submits reports on general HR activity. 9. Processes payroll and resolve any payroll errors before submitting to BSU. 10. Completes termination paperwork and or clearances.

Front Desk Clerk

• Hotel Elegant
• May 1, 2017 - March 31, 2018

1. Perform all check-in and check-out tasks. 2. Manage online and phone reservations. 3. Register guests collecting necessary information. 4. Welcome guests upon their arrival and assign rooms. 5. Provide information about our hotel, available rooms, rates and amenities. 6. Respond to clients’ complaints in a timely and professional manner. 7. Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs. 8. Upsell additional facilities and services, when appropriate. 9. Maintain updated records of bookings and payments. 10. Inform customers about payment methods.

Bachelor's Degree in Hotel and Restaurant Management

• Benguet State University
• June 4, 2012 - June 16, 2016